We are still experiencing problems with our phones lines and are currently operating on a limited service. We would like to reassure patients that we are doing everything we can to rectify this. Our service provider is working around the clock to try and resolve this issue and we hope to have a functioning telephone system again very soon. If you need to contact us in the meantime, you can do this by phone (please note that this is a limited service), temporarily by email (shipstreetsurgery@nhs.net) or by completing an online consultation on the website. Alternatively, for urgent assistance please contact 111 or in an emergency, 999.  We would like to take this opportunity to apologize for the inconvenience that this has caused and to thank our patients for their continued support during this time.