Unless you hear from us, your prescription will be ready within two working days either to collect from the Surgery or your pharmacy if pre-arranged.
Terms & Conditions for Repeat Prescriptions
The service is provided only to request repeat prescriptions. It is not to be used to request advice or assistance on any other matter. You can only order items listed on the repeat request form attached to your last prescription. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.
Your prescription will be ready for collection from the Surgery two working days after your request has been submitted. The details you submit will be sent to us by unencrypted email via the Internet. This means that complete confidentiality is not possible because we cannot guarantee the security of the Internet. If you are not comfortable with this arrangement you may prefer to order your prescription in person or by post.
The practice cannot be held responsible for any delay in receiving your request, nor any technical failure of the system. Please make sure you order repeat prescriptions in plenty of time. If you have your prescription sent to a local pharmacy, please enter precise details in the 'Additional Information' field at the foot of the form.