Ship Street Surgery

Brighton (01273) 778622

Dr Adolfo Gracia

Ship Street Surgery 65-67 Ship Street Brighton East Sussex BN1 1AE Tel: 01273 778622 Fax: 01273 776933

getting-involved

Dr Gracia is very interested in hearing about your experience as a patient at the practice, so you are invited to join and get involved in a participation group. Our aim is to be as supportive, professional and curteous to you as possible and the group will help us to focus upon the service that we provide and make adjustments and improvements where necessary. If you are interested in participating, or if you have any comments and suggestions about the services we provide, you can write to us, or email our Practice Manager, Cher Rooney.

Terms and conditions

The purpose of the Patient Participation Group is to ensure that patients are involved in decisions about the range and quality of services provided by the practice.

The initial Meeting will agree a Chairperson, the frequency of meetings and develop/agree the group’s terms of reference.

Aims of the Group:

Involve patients in the decisions that lead to changes to the services that this practice provides either directly or in its capacity as gatekeeper to other services.

Secure measure to represent the diverse patient profile of the practice

Feedbacks on patients’ needs, concerns and interests, and make suggestions on how to improve the voice of all patients.

Give patients a voice within the practice on issues relation to their care

Provided a frame work to liaise with other practice patient groups as they are being formed within Brighton and Hove

Improve the access to the practice, initially review appointment system, use of the website and patient communications in house.

Consider our role facilitating access to other health and social care providers. The group will initially be supported by the Practice Manager and meetings shall be attended by at least one GP.

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